Multi-channel 24x7 service desk that helps you making your customers more happy

Technical support
at your serivce - every single day!

Multi-channel 24x7 service desk that helps you making your customers more happy

Technical support
at your serivce - every single day!

by devlabsadmin
The permanent availability of your services, your databases and your Internet presence is the basic prerequisite for your success on the Internet. With  our Service Desk, you can get fast and secure solutions to problems that might occure – 24 hours every day.

When availability of service matters

A lot of companies approach us when they need to deliver 24×7 support for their deployed project. Our GERMAN and ENGLISH speaking agents are all technically trained to solve a vast amount of technical difficulties.

Be prepared in advance

Don’t miss a tender where 24×7 support for your services is necessary. Don’t hesitate to provide additional service levels to your existing customers.

Don’t be afraid. Together we can achieve a higher level of service quality for your customers.

Skilled and motivated developers
24x7 technical service desk

Key Benefits of the Service

We are a team of highly motivated IT technicians that are eager to support you in delivering higher service quality to your customer. The main reasons for hiring a client exclusive team are:

  • flexible engagement model – pay as you grow
  • GERMAN and ENGLISH speaking agents
  • Near-shore. Personal meetings for ramp-up is possible.
  • Bosnia and Herzegovina is in the EU timezone
  • rapid startup of the project

We share a similar western culture and values and have EU educated managers. DevLabs is owned by an Austrian private investor.

Talk to us and we can offer you prices 50% lower than competition in Germany / Austria / Switzerland.

Based on the open-minded strategy of our Austrian owners we are maintaining a long-term strategy towards companies from different countries in Europe. Our employees have excellent written and spoken English.

Adaptation to your company policies and standards and acquisition of domain knowledge of your products and services – your nearshore team will function as an integral part of your company.

Albin Lozar
Albin Ložar
MANAGING DIRECTOR

I’ll help you start the right way with a customized plan to get your business moving forward.

Top